Below are some of our most common questions. If you have a question that isn't answered below, please contact our support team ([email protected]) who will be more than happy to resolve any problem you're having.

How long do the batteries last?

When we started engineering we were planning to use rechargeable batteries, much like you get in an electric toothbrush. However, because you only need to use the Loogun for short bursts in order to clean the toilet, the actual power usage is very low per use and so we chose AA's instead.

During our interval testing we found that fresh high-drain batteries, running for an average time of 30 seconds per use, last for around 180 uses, or around 6 months if used once a day. 

A list of recommended batteries is provided on our blog. It's important to always check that the batteries you're using are specifically designed for high-drain devices.

Can I use rechargeable NiMH batteries?

Can the Loogun really clean below the water?

Does the Loogun completely replace a toilet brush?

Does the Loogun remove limescale?

Does the Loogun require installation?

Can I change or cancel my order?

How do I return a Loogun?

Where can I buy a Loogun?